All employees of Assurety share one job description which is to keep its customers and help grow the company.

Who is Assurety Consulting & Solutions:

Assurety is a leader and innovator in multiple governmental and commercial sectors, including postal/parcel, marketing, financial, retail, and higher education. We harness the power of our 16+ years of experience and the expertise of our professional staff to leverage technology and data to solve the toughest problems facing our clients. Data plays a critical role in almost all workstreams we serve. We encourage colleagues at all levels to participate in problem-solving discussions and encourage design thinking for innovation in each interaction and deliverable. We have developed a culture that promotes participation and ownership in the process of creating effective solutions to complex problems. As a result, our organization delivers some of the industry’s most innovative advanced business and technical solutions. Our colleagues help our clients save lives, cut costs, improve revenue, directly impact the US economy, and improve their customers’ experience.

 We are looking for a Technical Analyst III to join Our Team:

Assurety Consulting & Solutions, Inc. is looking for a Business/Technical Analyst III with functional requirements, data-related requirements management, and technical testing experience. Must have business analysis, ideation, problem-solving, UI/UX understanding, and API and data exchange background. Software Engineering/SQL Development Background is a plus. You will be part of a technical team responsible for developing business, functional, and technical requirements for financial, compliance, accounting, mailing, marketing, sales, service quality measurement, and tracking systems. You must have prior knowledge and experience in working with data-driven B2B systems. The job will also include working with clients, business and product owners, software developers, QA Analysts, and at times performing QA activities.

Where You’re Located:

Candidates for this role will be based in the United States, and the position is a telecommuting position. The preferred candidate may reside near the Washington DC Metro area so the candidate can visit the client if/when needed.

 Your Impact:

Requirements:

• Must have excellent communication and presentation skills and experience.
• Must have excellent soft and consulting skills in managing clients and their customers’ needs.
• Must have technology and technology management experience to help develop new digital products, services, and solutions and provide guidance on managing them.
• Must have communications planning and management experience and be able to present solutions to the industry.
• Must have excellent project management and risk management skills and experience.
• Must have Technical Writing skills.
• Must have customer service and communications and management experience in managing customer expectations.
• Must have a minimum of fourteen years of f professional experience analyzing data needs, and business needs, performing business process engineering, proposing business solutions, documenting requirements, and project management.
• Must have a bachelor’s degree in Computer Science or Information systems or science-related experience, a Master’s degree in the related field is a
• Must be a U.S. citizen and/or authorized to work in the United States on a full-time basis for any employer.
• Must be able to get cleared with public trust US government clearance.
• Must have at least fourteen years of experience.

Responsibilities:

• Manages projects, tasks, and documents and reports the status to the manager and client.
• Must be able to lead and direct the activities of technical, functional analysis, and data design activities of a project. Must be able to plan, execute and manage the project, QA, and R&D activities.
• Must be able to work with customer management and provide technical and functional guidance to customers regarding their software readiness to participate in client programs and help solve client and business problems.
• Must be able to think about products, services, and functionality in terms of data and must be able to understand data modeling from experience.
• Elicits B2B data national requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis.
• Critically evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information tab structural understanding, and distinguishes user requests from the underlying true needs.
• Proactively communicates and collaborates with external and internal customers to analyze information needs and functional requirements and delivers the following artifacts as needed: (Technical Requirements /Functional requirements (Software Requirements Document), Process Flow, workflow and data flow documents, Use Case workflow (Screen and Interface designs), training guides and materials, user guides, technical guides, Data specific modeling design.
• Utilizes his/her experience in using enterprise-wide requirements definition and management systems and methodologies.
• Successfully engages in multiple initiatives simultaneously.
• Works independently with users to define concepts and under the direction of project managers. Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
• Develops requirements specifications according to standard templates, using natural language.
• Collaborates with developers and as a subject matter expert helps lead and direct the technical team members to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Be the liaison between the business units, technology teams, and support teams.
• Will be tasked to help with the QA, process, and training material development

Deliverables:

• Project plans, Technical solutioning documents, Communications, and Risk management plans.
• Presentations and FAQs and other customer-oriented documentation to explain the IA program to both internal and external stakeholders.
• Plans for testing of products and services.
• Compilation of Process flows and technical documentation.
• Management of tasks.
• Management of users.
• Webinars for user training.
• Production verification of issues reported by users.
• Support with weekly reporting to clients.

 .What You’ve Done Before:

• Excellent communication skills to lead activities and deliver quality deliverables.
• 9 years of professional experience analyzing business needs, performing business process engineering, proposing business solutions, and documenting requirements.
• 6 years of business analysis experience in a client-facing role.
• Served as a requirements analyst in 3-4 projects in the past as a team member and in a lead capacity on at least one project.
• Bachelor’s degree in Business Administration, Finance, Marketing, Accounting, Engineering, Economics, MIS, or a related discipline. Bachelor’s in computer science or Information systems or science related field or related experience, Master’s degree in the related field is a plus.
• Must have an understanding of XML, and relational databases.
• Experience with Azure cloud or AWS is a plus.

Why you should join our team:

See What our colleagues Say about Working at Assurety (Link to Stories)

• Collaborative & Inclusive Culture: Our colleagues work in small, self-organized, and cross-functional teams that determine the best tactics to support the vision and strategy set by leadership. We encourage and welcome all ideas, taking an agile approach to creating an amazing product.
• Design Thinking for Innovation: With a focus on our colleague’s growth within Assurety we have developed a Learning Management System (LMS) that trains all colleagues on Design Thinking for Innovation, Security, BI & Analytics, and the business they are about to support. More training is added every year.
• Recognition & Awards: Our Colleagues are recognized for their innovative problem-solving, goodwill, candor with respect, and excellence. We also give out spot bonuses besides the yearly performance bonus.
• Workplace: While our headquarters is in Sterling, Virginia, and our largest client is in Washington DC (on-site), our team lives across the globe. We partner with our team to help them achieve personal and professional alignment, helping our colleagues to define their blend of work-life balance.
• Office Perks: Colleagues that work out of one of our main offices enjoy beverages, snacks, lunches, and happy hour benefits.
• Vacation & Holiday Schedule: We believe this is a partnership and we trust our colleagues to build their time-off schedule and encourage our teams to take time for their well-being while minimizing impacts on the Client’s deliverables.
• Growth Opportunity: Through hands-on learning and development, the opportunities are endless.
• Focus on Well-Being: We pride ourselves on offering numerous benefit options to best fit the needs of our colleagues and their families, including domestic partners. Benefits include Health coverage plans including, medical (PPO & HDHP-HSA), dental, vision, flexible spending account (FSA), discount programs life & disability insurance, accident insurance, and other Voluntary benefits for you, your child/ren, and your family. We offer a 401-K program with company contributions and paid parental leave.
• Live your Passion: Assurety encourages and promotes monetary and personnel involvement in causes around the globe. We believe in our Value of Goodwill, and work to find new ways to give back to our communities and make a positive impact. We focus on initiatives in the following areas – technology, charity, volunteerism, and honorary contributions.