Monique came to Assurety from outside the IT world. She has a background in public health and epidemiology but found that her new role investigating revenue fraud was a great fit.

She boiled her Assurety experience down into three words. Commitment, loyalty, and family.

On Commitment:

“One of the first things when I got hired was commitment. When I joined, it involved three days of intensive training with Shariq. He opened a whole other encyclopedia on USPS processes and systems and important takeaways to help me understand what we contribute to make USPS work that much more effectively. With the information I got, I realized how much they rock,” she said. “This is the executive of the company, and I’m asking questions and he’s explaining things in a way I can understand. I got the same feeling from my immediate managers, too. There’s a passion that drives the company and they are willing to share it.

On Loyalty:

“We have a regular team meeting each month. Each subgroup explains what they’ve been doing, and everybody has an opportunity to speak. What stood out immediately is the company’s diversity. International people from different backgrounds. There was diversity of gender. There are women doing these jobs — and they were important jobs.”

“You hear the development and learning happening. Assurety is loyal to their employees, and the employee are loyal to Assurety. We want to grow as a group, and help the other teams succeed.”

On Family:

“Assurety feels like a big family. First of all, because of how the team is vibing off each other. There’s a connection among team members, and between the different teams. Just like the hand has five fingers, we are all working together.”

When Monique experienced a loss in her own family, her Assurety family rallied around her, and helped her through a difficult time.

“My mom, who I loved, passed last year. I knew she wasn’t doing well, but when she only had a month to live, I was able to get permission to work remotely and be with my mother in her final days. Several executives called and texted their support when she passed and donated to a charity in her name. I thought that was special.”

“Assurety is not your typical company. They really try to breathe life into their employees by saying we have work, and we want you to be excellent and up your skills, but you also have to be alright too — because if you’re alright you’re going to grow. That’s pretty neat.”