Salesforce Technical Analyst

Performs systems and application engineering through life cycle as an analyst, develops understanding of client's organization, develops user and system.
Salesforce Technical Analyst
Job Code: 09092025
Department: Professional Services
Minimum Experience: 8-10
Job Type: Full Time
Job Location: Washington DC

Status: Full/Time / Hybird – 3 Days Onsite in Washington, DC

Experience: 8-10 years

Required: Public Trust – Sensitive Level (U.S. Citizen or Green Card)

Benefits: Competitive Pay, Generous PTO and Holiday Schedule, Comprehensive Health Plan, 401(k), and Collaborative Team Atmosphere

At Assurety, all employees share one job description: to keep our customers satisfied, help grow the company, and join a team where your voice matters and your skills are valued.

Summary: Assurety is an industry leader in the postal and parcel ecosystem, with 21+ years of experience serving government and commercial sectors, including postal/parcel, marketing, finance, retail, and higher education. We leverage data and technology to solve complex problems, fostering a culture of collaboration, innovation, and ownership. Our solutions help clients save lives, cut costs, boost revenue, strengthen the U.S. economy, and enhance customer experiences.

We are seeking a Salesforce Technical Analyst to help bridge the gap between business needs and technical delivery. This role focuses on designing scalable Salesforce solutions, improving system integration, and ensuring alignment across multiple enterprise applications. The ideal candidate will understand how Salesforce fits into a broader IT ecosystem and will play a key role in driving cross-functional collaboration, reducing silos, and improving the long-term supportability of USPS systems.

Key Responsibilities

  • Analyze business requirements and design scalable Salesforce solutions that align with enterprise architecture and program goals.
  • Serve as a liaison between development teams and business stakeholders, ensuring requirements account for cross-functional impacts and system dependencies.
  • Design and document process flows, data models, and integration points across Salesforce and other enterprise platforms.
  • Support system integration efforts by working with APIs, middleware, and third-party applications.
  • Troubleshoot and resolve Salesforce issues, ensuring timely root cause analysis and corrective actions.
  • Ensure compliance with enterprise security, data governance, and regulatory requirements.
  • Develop and maintain technical documentation including configuration guides, integration specifications, and support materials.
  • Provide stakeholder updates, facilitate workshops, and align technical solutions with business strategy.
  • Partner with QA and testing teams to validate solutions meet both functional and technical requirements.
  • Continuously identify opportunities for process improvements, automation, and best practices adoption.

Qualifications

Required

  • U.S. Citizenship or Green Card; able to obtain Public Trust clearance.
  • 7+ years of experience working with Salesforce in a technical analyst, systems analyst, or solutioning role.
  • Strong understanding of Salesforce architecture, data model, and integration methods (REST/SOAP APIs, middleware tools, etc.).
  • Experience working with large-scale enterprise platforms and reporting systems.
  • Knowledge of relational databases, data modeling, and reporting concepts.
  • Familiarity with requirements management and documentation tools (e.g., Jira, Confluence, Visio, Lucidchart).
  • Proficiency with Microsoft Office (Excel pivot tables, PowerPoint, Word).
  • Excellent communication skills with the ability to translate technical concepts into business-friendly language.
  • Prior consulting or professional services experience.

Preferred

  • Salesforce Administrator or Platform App Builder certification(s).
  • Exposure to Apex, Lightning Web Components (LWCs), or other Salesforce development tools.
  • Familiarity with USPS internal platforms such as CFR and Panorama (a plus, but not required).
  • Background in process improvement, change management, or business process re-engineering.
  • Experience supporting large-scale mailing, logistics, or supply chain systems.
  • Prior consulting or professional services experience.

What Success Looks Like in This Role

  • You deliver high-quality Salesforce solutions that integrate seamlessly with enterprise applications.
  • You proactively identify cross-functional impacts, reducing siloed design and avoiding downstream issues.
  • You work independently to resolve complex problems while consistently meeting deadlines.
  • You build trust with stakeholders through clear communication, collaborative solutioning, and reliable follow-through.
  • You contribute to process improvements, share knowledge across teams, and help the organization mature its Salesforce ecosystem.
  • You remain flexible and effective in a fast-paced, evolving technical environment.
Why you should join our team:

Collaborative & Inclusive Culture: Our colleagues work in small, self-organized and cross-functional teams that determine the best tactics to support the vision and strategy set by leadership. We encourage and welcome all ideas, taking an agile approach to creating an amazing product

Design Thinking for Innovation: With focus on our colleague’s growth within Assurety we have developed a Learning Management System (LMS) that trains all colleagues on Design Thinking for Innovation, Security, BI & Analytics, and the business they are about to support. More trainings are added every year.

Recognition & Awards: Our Colleagues are recognized for their innovative problem solving, goodwill, candor with respect and excellence. We also give out spot bonuses besides the yearly performance bonus.

Workplace: While our headquarters is in Sterling, Virginia, and our largest client in Washington DC (on-site), our team lives across the globe. We partner with our team to help them achieve personal and professional alignment, helping our colleagues to define their own blend of work-life balance.

Office Perks: Colleagues that work out of one of our main offices enjoy beverages, snacks, lunches, and happy hour benefits.

Vacation & Holiday Schedule: We believe this is a partnership and we trust our colleagues to build their own time-off schedule and encourage our teams to take time for their well-being while minimizing impacts to Client’s deliverables.

Growth Opportunity: Through hands-on learning and development, the opportunities are endless.

Focus on Well-Being: We pride ourselves on offering numerous benefit options to best fit the needs of our colleagues and their families, including domestic partners. Benefits include medical (PPO & HDHP-HSA), dental, vision, flexible spending account, commuter benefit, discount programs, life & disability insurance, and accident insurance. We also offer a 401k program with company match and paid parental leave.

Live your Passion: Assurety encourages and promotes monetary and personnel involvement in the causes around the globe. We believe in our Value of Goodwill, and work to find new ways to give back to our communities and make a positive impact. We focus on initiatives in the following areas – technology, charity, volunteerism and honorary contributions.

See What our colleagues Say about Working at Assurety

Slide

“They give you the tools to do what you do best.”Bernie Fedor

Business Analyst

A voice of experience settles in at
Assurety

Slide

“What stood out immediately is the company’s diversity.”Monique Anthony

Statistical Data Scientist

An epidemiologist finds the perfect workplace with Assurety.

Slide

“We work collaboratively as a team and across teams.”Aisha Khan

Functional Business Analyst

Collaboration isn’t just encouraged, it’s part of Assurety’s culture.

Slide

“It feels like a family.”Esther Ball

Senior Technical Analyst

Assurety employee took a hiatus to explore her dream of serving her country.

Slide

“My contributions are valued....”John Hosier

Senior Technical Analyst

This seasoned professional loves Assurety’s culture.

Slide

“I have more personal interaction with the team... It’s more fun.”Walter Ndi

Senior Data Analyst & Lead

Long-term employee advances his career with courses offered by Assurety.

Who is Assurety Consulting & Solutions:Assurety is a leader and innovator in multiple governmental and commercial sectors, including postal/parcel, marketing, financial, retail and higher education. We harness the power of our 16+ years of experience and the expertise of our professional staff to leverage technology and data to solve the toughest problems facing our clients. Data plays a critical role in almost all workstreams we serve. We encourage colleagues at all levels to participate in problem-solving discussions, and encourage design thinking for innovation in each interaction and deliverable. We have developed a culture that promotes participation and ownership in the process of creating effective solutions to complex problems. As a result, our organization delivers some of the most innovative advanced business and technical solutions in the industry. Our colleagues help our clients save lives, cut costs, improve revenue, directly impact the US economy, and improve their customers’ experience.

Equal Employment Opportunity Policy:Assurety is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Assurety are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Assurety Consulting will not tolerate discrimination or harassment based on any of these characteristics. Assurety encourages applicants of all ages.

Apply for this position

Allowed Type(s): .pdf, .doc, .docx
Who is Assurety Consulting & Solutions:

Assurety is a leader and innovator in multiple governmental and commercial sectors, including postal/parcel, marketing, financial, retail and higher education. We harness the power of our 16+ years of experience and the expertise of our professional staff to leverage technology and data to solve the toughest problems facing our clients. Data plays a critical role in almost all workstreams we serve. We encourage colleagues at all levels to participate in problem-solving discussions, and encourage design thinking for innovation in each interaction and deliverable. We have developed a culture that promotes participation and ownership in the process of creating effective solutions to complex problems. As a result, our organization delivers some of the most innovative advanced business and technical solutions in the industry. Our colleagues help our clients save lives, cut costs, improve revenue, directly impact the US economy, and improve their customers’ experience.

Assurety is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Assurety are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Assurety encourages applicants of all ages.

Maria

ASSURETY CONSULTING & SOLUTIONSHeadquarters

100 Carpenter Drive, Suite 206,
Sterling, VA 20164

OUR LOCATIONWhere to find us?

https://www.assuretyconsulting.com/wp-content/uploads/2022/07/map-1New1point.png

GET IN TOUCHAssurety Consulting & Solutions Social links

Find us on these social network sites
ASSURETY CONSULTING & SOLUTIONSHeadquarters
100 Carpenter Drive, Suite 206,
Sterling, VA 20164
OUR LOCATIONWhere to find us?
https://www.assuretyconsulting.com/wp-content/uploads/2022/07/map-1New1point.png
Washington DC
Toronto
Dubai
Kuala Lumpur
Casablanca
Karachi
GET IN TOUCHAssurety Consulting & Solutions Social links
Find us on these social network sites

Mail Entry and Payment Technology

Pritha Mehra (Vice President)

As a USPS contractor, Assurety defined B2B solutions for the mailing and shipping supply chain, and for the following USPS system functionalities: • Definition and development of solutions for Full-Service Intelligent Mail including: Full-Service ACS, Mail Tracking, Informed Visibility data reporting and communications, Rules for mail preparations, classification and verifications, MID/GRID creation, management and communication functionality, Qualification reports, Postage Statements, FAST appointment scheduling Content Management and B2B transactional functionality MicroStrategy OLAP reports design, Surface Visibility functionality; and The SASP (Seamless Acceptance) system.

logo-svg
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.