Problem Statement: Commercial mailers get a discount for transporting their presort letters closer to the ZIP Code where the final delivery occurs, putting the long-haul transportation cost on the mailer, not USPS. However, some unscrupulous commercial mailers exploited vulnerabilities in the USPS induction system by telling the system they were dropping the mail at an induction point near the final delivery area, but would in reality drop the mail at a facility that was only a short drive from the printer. This shifted the unpaid long-haul transportation burden back to the USPS — to the tune of $1.6 billion per year. USPS did not have a data-driven, risk-based program to provide the Office of Inspector General (OIG) the information they needed to detect and counteract this fraud.

Problem Statement: USPS Marketing Database and its campaign management had been outsourced to two external companies and USPS wanted to take that responsibility back but was having trouble taking over the project due to many technical and documentation related challenges

Problem Statement: A futuristic digital supply chain needed to be developed for the US ecosystem to enable efficiencies, cut costs, provide end to end traceability, and development of digital products and services for consumers. Idealliance is a non-profit owns all data specifications that enable business transactions between the parties within the US mailing and parcel ecosystem. There was a need to hire a company that understands both sides of the equation, i.e., commercial industry (mailers, shippers, consolidators, e-tailers, marketplaces, logistics companies) & the USPS for first and last-mile development of a future digital supply chain specification.