1. Secure & Anonymous Addresses
Problem Statement: It costs USPS $5 billion a year to manage address changes. USPS needed to cut the cost of updating address data while maintaining compliance with PII regulations. This system would also be used to ensure PII compliance with new products and services.
Solution: Designed a new scheme for intelligent Virtual Digital Addresses that could be tied to current home/business address, email address, social media handles, etc. cutting the cost address updates as the VDA would not change. USPS creates, manages and maintains the intelligent Virtual Digital Address providing an additional revenue opportunity for USPS while remaining compliant with PII regulations.
Services from Assurety: Sr. Subject Matter Expertise (SME); System Design and Development; QA; Data Science, Program Management; and Program Communications (External and internal).
Technology: IBM WebSphere, MicroStrategy, Python, Oracle
Client: USPS Digital Product Innovations under Marketing
2. Parcel Products Development Decision Support
Problem Statement: Too many un-sustainable products and services with high cost of maintenance and negative and confusing customer experience.
Solution: Real Time performance Analytics Reporting Engine to help add, remove, merge parcel products and services, cut costs, and increase revenues.
Services from Assurety: Sr. Subject Matter Expertise (SME); Development and Management of a Reporting Analytics Engine; and Program Management.
Technology: Oracle, Tableau, Data warehousing
Client – USPS Shipping Products
3. Service Improvement Strategy Roadmap for eCommerce
Problem Statement: As parcel volumes and international mail is growing, the Post needed an audit and expert advice and consulting services that can help it become western Africa’s hub for eCommerce.
Solution: Expert Consulting and Advisory report focused on three scopes: 1) redesigning its sortation facilities; 2) its sortation and workflow operations; and 3) updating necessary technologies to bring more automation and efficiencies to the Post.
The work delivered PNC operational excellence, volume and capacity optimization, organizational review, and physical redesign of the facilities.
Services from Assurety: Sr. Subject Matter Expertise in eCommerce & Sortation; Analysis, Findings and Recommendations.
Technology: MS SQL Server, MS PowerBI
Client: Post Morocco – Barid Al Maghreb