Sharick Mirza, CEO and Rex Bull, CMO at Assurety Consulting and Solutions, joins Ian Kerr from Postal Hub to talk about the cost and benefits of implementing a data analytics strategy for postal, delivery, and e-commerce companies:
Listen to the podcast by clicking on the play button on the audio player below.
- Integrate different data sets, e.g. operations, transportation, delivery and sales, to create a single view of the customer and products (2:30)
- Business transformation and workflow automation (4:30)
- Integrating silos as part of business transformation (5:35)
- The dangers of buying off-the-shelf technology without understanding if it is right for the business (7:30)
- Difference between reports and analytics (8:00)
- Machine learning, AI, and developing a business integration roadmap
- Is AI just a buzzword? (10:45)
- The questions CEOs and senior managers need to ask of IT leaders and potential suppliers (11:30)
- Using data to predict parcel deliverability (13:30)
- Make small improvements that translate into big savings (14:50)
- Having a three-dimensional view of the business via data (16:40)
- Case study, with insights into delivery, supply chain, sales, data warehousing, advanced analytics and the scale of the investment (17:20)
- Breaking down silos in large enterprises (22:00)
- The emergency room concept in breaking down silos and creating teams (22:50)
- The costs and benefits of digital transformation through a data analytics strategy (23:55)
