This article is part of a series of articles that describe the USPS Full Service Intelligent Mail (IMb®) program where “Data is the King” and future implications and benefits of intelligent mail to the industry. The first article in the series provided context on changes in communications and their impact on industries and businesses in general and then focused on the data roles needed for the USPS FAST Full Service compliance.
Communication changes bring opportunities for those who can avail them:
Communication changes from telegraph to telephone (late 1800s) and from telephone without phone numbers to telephones with phone numbers and area codes (mid 1900) changed the speed at which business could be done and actually created new economies several decades ago (remember the AT&T and the Bells, where are they now?). Then came cell phones and PDAs creating a communications revolution. It is cheaper (free) to talk to someone in China over the internet than talking with someone in California via a local phone service company.